AIATSIS is Australia's only national institution focused exclusively on the diverse history, cultures and heritage of Aboriginal and Torres Strait Islander Australia — a task which saw us engage with users, knowledge contributors, philanthropists and community organisations to develop a future-ready digital strategy that would be a platform for cultural knowledge and restoration.
Ensuring that Aboriginal and Torres Strait Islander people were central to our process — we consulted with community and stakeholders alike to better understand their needs.
Beginning in 2015, launching a new website in 2020 and over the 12-months into 2021, our team conducted face-to-face interviews, facilitated discussion groups,and co-created scenario-planning models for the future-state of AIATSIS key engagement platform at aiatsis.gov.au and design an evaluation methodology which would measure the impact of the organisation's marketing, publishing, engagement and communications initiatives.
During the course of this engagement, we conducted a national study into the Australian general public's perceptions, barriers and aspirations to learn and engage with Indigenous knowledge and culture; the outcomes of which were used to recreate the organsiation's communication strategy and influence the development of the impact evulation methodology.
It was truly a privilege to work with this culturally significant organisation, one in which our team received ethics training, and insights into the world's oldest surviving culture.
User experience design
We are based in Melbourne, Australia, and our work is conducted across our nation and in various cities around the world. We acknowledge and pay respect to the past, present and future Traditional Custodians and Elders of the nation we live and work in and the continuation of cultural, spiritual and educational practices of Aboriginal and Torres Strait Islander peoples.